Privacy Policy
Privacy Policy
(Last Update: 01/06/2026)
At Bakee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase through our website, www.bakee.my (“Website”).
INFORMATION WE COLLECT
1. Information Collected Automatically
When you browse our Website, certain information may be collected automatically from your device. This may include:
• Your browser type and device details
• IP address and time zone
• Pages or products viewed on the Website
• Referring websites or search terms used to access our Website
• Information about how you interact with the Website
We refer to this as Device Information, which helps us improve website performance and user experience. We may collect this information through technologies such as:
Cookies: Small data files stored on your device that help improve website functionality and user experience. You may disable cookies through your browser settings. More information can be found at allaboutcookies.org.
Log Data: Information such as IP address, browser type, internet service provider, pages visited, and timestamps that help us understand website activity.
Web Beacons, Pixels & Tags: Technologies used to measure user engagement and website performance.
2. Information You Provide
When you place an order or attempt to make a purchase, we may collect personal details including:
• Name
• Billing and shipping address
• Payment details
• Email address
• Phone number
• Account login details (if you register an account)
This information is referred to as Order Information.
Throughout this Privacy Policy, Personal Information refers to both Device Information and Order Information.
HOW WE USE YOUR INFORMATION
We use your personal information for purposes including:
Processing Orders: To manage purchases, process payments, arrange delivery, and provide order confirmations or invoices.
Customer Communication: To contact you regarding your orders, account inquiries, customer support, or service-related matters.
Fraud Prevention & Security: To identify suspicious activity, reduce fraud risk, and protect our Website and customers.
Marketing & Promotions: With your consent or where permitted by law, we may send updates, promotions, or information about our products and services.
Website Improvement: To better understand how visitors use our Website and improve functionality, customer experience, and marketing performance.
PAYMENT PROCESSING
All payments are processed securely through Billplz. Bakee does not store or have access to your full credit or debit card details. Payment processing is handled directly by Billplz in accordance with its security and privacy policies.
SHARING OF PERSONAL INFORMATION
We do not sell, rent, or trade your personal information to any third party. We may share your information only when necessary to operate our business and complete your orders, including with:
• Delivery and logistics partners to fulfil and deliver your cake orders
• Payment provider (Billplz) to securely process transactions
• Service providers who assist us with website hosting, maintenance, analytics, and communications
All third parties we work with are required to protect your personal data and are only allowed to use it for the specific purposes for which it was shared.
ADVERTISING & MARKETING
We may use your information to provide relevant advertisements, promotions, or marketing content that may interest you. You may opt out of personalised advertising through platforms such as Google, Facebook, or other advertising providers by adjusting your account preferences or browser settings.
DO NOT TRACK SIGNALS
Please note that our Website may not respond to “Do Not Track” signals sent by browsers.
YOUR PRIVACY RIGHTS
You have the right to:
• Access personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
To make a request regarding your personal data, please contact us using the details below.
DATA RETENTION
We retain order and customer information for record-keeping, legal, and operational purposes unless a deletion request is submitted where applicable.
CHANGES TO THIS POLICY
We may revise this Privacy Policy from time to time to reflect updates to our business practices, legal obligations, or operational requirements. Any changes will be published on this page.
CONTACT US
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
Company Name: The Bakee Empire
Company Registration: 202503243941 (CT0154423-V)
Business Address: Lobby A, Sri Cempaka Apartment, Jalan Sepakat Indah 2/1, Taman Sepakat Indah 2, 43000 Kajang, Selangor.
Phone: 0199997095
Email: hello@bakee.my